My team and I have just run a two-day workshop at a Sydney-based university aimed at empowering academic researchers to engage professionally, effectively and sustainably with industry, and it was an eye-opening experience for us all.
As always happens when I teach, I learnt a lot, even though technology transfer is my expertise. I learnt more about what holds researchers back from beneficial partnerships with industry, and shared the joy of ‘A-ha!’ moments, when they realised what they could change or start doing, to seed the relationships they need.
From 1 January 2017, academic researchers will need those ‘A-ha!’ breakthroughs more than ever, as the Australian Government intends to introduce new research funding arrangements for universities that give equal emphasis to success in industry and other end-user engagement as it does to research quality.
After two days exploring industry imperatives and restrictions, and developing skills in market research and commercial communication, I interviewed the 16 participants, to determine any leaps in understanding they had made during the workshop. I found two major developments in their thinking:
1. Looking at the relationship with industry from the other side
‘I need to engage with the needs of the stakeholder,’ said one participant.
‘Go with open questions – don’t make it about you,’ said another.
To paraphrase JFK, academics should ask not what industry can do for them, but what they can do for industry. Only by identifying and understanding the needs of businesses (driven by the needs of customers), can academics think about how outcomes of their research – innovative ideas or new technologies – might solve some problems faced by industry. This is the first step in building a long-term, mutually beneficial relationship.
A particularly switched-on workshop participant realised the value of talking to industry before starting a new research project, then designing the project to deliver a real-world solution, identifying the ‘importance of prior planning – allowing time for the relationship to develop’. A-ha!
For many, the breakthrough came when they realised that this is not selling out – that commercialisation is not the dark side of research. Commercialisation is how researchers can turn their potentially life-saving or world-bettering discoveries into real products or services to make an actual difference in medicine, the environment, space, communications, data, energy, or wherever their passions lie. I have written more about this here.
2. Appreciating the importance and value of social media – especially LinkedIn – in finding industry contacts and maintaining industry partnerships.
‘I need to advertise myself better,’ was one participant’s succinct take-home.
Yes! Otherwise industry will struggle to find you, even if your R&D capabilities are a perfect fit for their needs. It came as a surprise to several academics that the kings and queens of commerce do not spend hours trawling ResearchGate, seeking potential partners, or in many cases even know of it. They hadn’t considered that ResearchGate is a closed door to non-researchers. In contrast, a targeted, professional and proactive presence on LinkedIn will rapidly get a researcher’s foot in the right industry door.
Other breakthroughs in learning about research and industry partnerships
One workshop participant found it enlightening to think about research outcomes ‘in measurable terms’.
Another experienced ‘surprising results from acting outside my comfort level’ when they were tasked with approaching and engage strangers in conversation.
Engaging with industry can be confronting for researchers, requiring investment of time and some additional knowledge and skills, as I know from personal experience, shared here. But what if you consider the potential comfort of ongoing funding from a productive industry partnership, plus the satisfaction of turning your research findings into measurable real-world benefits..?
– Natalie Chapman, Managing Director, gemaker
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